Shipping Information

Please note that free shipping service is only applicable for mainland of UK only, to Scottish Highlands, N.Ireland and offshore islands, extra shipping cost will occur.

We use various methods of delivery, those methods apply to most of area of UK and Ireland, however, some methods might not applied to certain areas.We will work with you to choose which method is best to suit you. Please leave your phone numbers as soon as you made your purchase so that we can organise delivery for you as soon as possible.

Method A: Fast Parcel delivery (normally 2 to 3 working days, Monday to Friday, Saturday delivery occurs £25 charge)
Generally this method is used for single or small items under 30kg, some large items occasionally applies this services. We will email you when items are despatched. This service is normally 24 hours services unless it is stated, we normally can offer you a tracking number, please call to ask. When you receive the email from us, normally the items should be delivered in next working day ( excluding weekends and bank holiday).This is a one man door to door service, assistance will be required with lifting the item

Method B: One Man Door to Door Fast Pallet delivery (normally 2 to 3 working days delivery, Saturday delivery cost £30 extra)
This method is used for our large, heavy or multiple items. Once the emails is sent off, the items normally will be delivered in two days unless stated. Please note this is a door to door service, the courier can only deliver pallet to you door or garage outside your house, and they cannot help to break the pallet and cannot lift the items into your house.

Method C: Two Man Service ( Delivery with 14 days)
This method is used for our large, heavy or multiple items. Courier always calls in advance and arrange a time with you.
Please note that after date is agreed, once the courier arrived and you are not available, re-delivery charges will be occurred, purely because this courier has to take all the items back once your missed the delivery, we cannot accept liability for any losses or inconvenience caused for delivery failures to unforeseen circumstances.
The courier is able to help you to lift the items into your room of choice up to first floor with a two man service. (Please also note that this method is for mainland of UK only. Other areas please choose Method B.) The carriers will not unwrap or assemble any items.